Converting e-mail address types

Overview

In certain situations, an e-mail address that delivers to an account on the server may want to be converted to an e-mail address that forwards externally to another address and vice-versa.

Solution

1. Login to the control panel
2. Visit Mail > Manage Mailboxes
3. Under Change Mode, select View/Edit Mailboxes
4. Select the mailbox to edit by the edit icon within the Actions column
   • Hovering your mouse over an entry will display available actions
5. Change Type + Destination fields respectively
   • To make an e-mail address forward, alter Type from L (local delivery) to F (forwarded)
     • Enter multiple e-mail addresses in the destination text box
     • Each entry is delimited by a comma (“,”) or enter (“⏎”)
     • To make a forwarded e-mail address delivery locally, alter Type from F (“forwarded’) to L (“local delivery”)
     • Select the user account under Destination
     • This account maps to a user defined in User > Manage Users
6. Click Save