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Accessing Spam folder


Your “Spam” folder is an e-mail folder on all e-mail accounts that quarantines e-mails that have an above-average probability of being spam, but are not clearly spam. In SpamAssassin scoring terms, these are messages that score between 5 and 10.

Accessing the Spam folder

There are 2 ways to access your Spam folder: from a desktop mail client via IMAP or webmail. If accessing from your desktop, mail is located within your Spam folder. If you have just one folder, then you are using POP3 to access e-mail; use the following method:

Access webmail within the control panel. Select SquirrelMail to login to webmail using SquirrelMail. On the left-hand side, select the Spam folder. All messages scored between a 5 and 10 will be located here.

IMPORTANT: Messages older than 30 days are automatically cleaned out from this folder.


Spam folder location in SquirrelMail

Spam folder location in SquirrelMail


Updated on July 8, 2019

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