Accessing e-mail Overview E-mail may be accessed either through webmail within the control panel or remotely from a desktop client such as Outlook,...
Authorizing hostnames to handle e-mail Overview A hostname, combination of optional subdomain and mandatory domain, may be configured to act as an e-mail domain, ie....
Bulk importing addresses Overview When migrating over hosting providers, it may be necessary to add e-mail addresses en masse. Addresses can be added...
E-mails sent from Django appear as webmaster@host.domain.tld Overview E-mails sent from a Django application may use “webmaster@host.domain.tld” or another erroneous address as the From field. Cause ServerAdmin values are not set...
Email filesystem layout Overview This article covers the raw storage structure of email on your account. All email is stored in a Maildir format,...
Handling a hijacked account Overview This is a general document on what happens when an account is compromised, how it is compromised, and policies...
Improving mail filter performance Overview E-mail that flows into the server goes through several phases of filtering before final delivery, including: DNSBL lookups on...
Mail filtering Overview Message filtering is done prior to delivery via maildrop. Each message goes through two levels of filters: (1) global...
Mail forwarded to GMail is delayed Overview When creating a forwarded email to deliver mail to third-party providers, such as GMail and Live, mail delivery may...
Mail sent to a hosted domain does not arrive if third-party MX records are present Overview Mail sent to a domain hosted by your account that uses third-party MX records does not arrive to the...