• POP3 vs IMAP e-mail protocols

    Overview POP3 and IMAP are two separate protocols to access e-mail stored on the server. POP3 originated first in 1996 and IMAP in 2003. POP3 is designed for devices that have limited Internet connectivity and limited storage available on the mail server. POP3 is suitable for a dial-up connection or situations in…

  • Accessing Spam folder

    Overview Your “Spam” folder is an e-mail folder on all e-mail accounts that quarantines e-mails that have an above-average probability of being spam, but are not clearly spam. In SpamAssassin scoring terms, these are messages that score between 5 and 10. Accessing the Spam folder There are 2 ways to access…

  • Improving mail filter performance

    Overview E-mail that flows into the server goes through several phases of filtering before final delivery, including: DNSBL lookups on handshake Deep protocol inspection DomainKeys/SPF validation SpamAssassin filtering Whitelist management Hash-sharing systems (DCC & Razor) Token-based regex matching Markup filtering Bayesian filtering All steps in the filtering process are automated, except for…

  • What is my IP address?

    Your IP address, which is the location of your account, may be found within the control panel under Account > Summary > General >  IP Address.

  • How does DNS work?

    Overview DNS maps a hostname (comprised of a domain name + optional subdomain, e.g. example.com or www.example.com) to an addressable machine (by IP address) somewhere on the Internet. DNS works by issuing multiple queries, recursively, until the machine address is resolved. Process Initial query Of a most trivial example, let’s assume…

  • Previewing your domain

    Overview Often times when switching hosting companies we would like to see what your domain name looks like before finalizing DNS changes by changing nameservers. Overriding DNS is done through a HOSTS file. Any entry in a HOSTS file overrides any other DNS setting that is resolved by a nameserver. Making Adjustments…

  • How long does DNS propagation take?

    DNS propagation may take anywhere from 15 minutes to 24 hours. In rare circumstances, propagation may take longer. Propagation begins once the nameserver settings are changed through the domain registrar, which is the company through which you purchased your domain name. Explanation DNS maps a hostname, e.g. apnscp.com to an…

  • Nameserver settings

    A nameserver controls what servers will handle DNS for your domain (domain to IP mapping). Nameserver settings for your account with us are ns1.lithiumdns.net with the IP address 104.238.162.214 and ns2.lithiumdns.net with the IP address 45.77.110.160. It is recommended that you use our nameservers, so you can take advantage of…

  • Reducing DNS propagation time

    In general, allow for 24 hours for DNS to fully propagate. This window may be reduced to 60 seconds or less following proper procedure. You need a fair understanding of DNS records and roughly 5 days to complete the process with minimal downtime. Steps Setup the account with Lithium Hosting, but keep…

  • Resetting your password

    Primary user Passwords may be reset by clicking on “Forgot your password?” from the control panel login portal. An e-mail containing both your username and optional reset request will be sent to the e-mail address on record. Password reset requests are valid for only 2 hours. In the event this…