• Installing packages

    Overview Python uses a package management system called “pip“. Package management is available on newer hosting platforms v4.5 and above. Terminal access is necessary to use the feature. Package management All packages installed reside under /usr/local/lib/python/<VERSION> where <VERSION> is the Python version. Python versions may be switched on-the-fly using pyenv on v6 platforms. Important…

  • Django quickstart

      Overview Django is a web framework based on Python. Python is available on all packages, and a Django application may be uploaded on any package. But, to create a new project on the server and complete this quickstart, a package with terminal access is necessary. This quickstart covers using Django with…

  • Migrating to another server

    Overview Some time during your stay with us, you may want to migrate to a newer, more powerful, and capable server. We periodically release major hosting platforms built off the latest Redhat Enterprise Linux releases. You may do so at any time within the control panel by opening a ticket under Help…

  • What is my server name?

    Overview Your server name is the server on which you are hosted. Your server name can be ascertained in a few different ways: Visit Server Lookup. Enter your domain name. (Coming SoonTM) In rare situations, a domain may exist on more than 1 server during a server migration in process….

  • tail emits warning: unrecognized file system type

    Symptom tail when used on v6.5+ platforms will successfully open a file, but elicit a warning similar to: tail: unrecognized file system type 0x794c7630 for ‘error_log’. please report this to bug-coreutils@gnu.org. reverting to polling Cause Older versions of tail, such as shipped with RHEL7.2, do not ship with a version…

  • Determining platform version

    Hosting platform may be located within the control panel under Account > Summary > Development > Platform Version. Different hosting platforms use, relatively, slightly different architecture and hardware. Release Announcements Certain platforms come with release announcements providing an overview of features. Platforms prior to 4, introduced with the data center migration from Texas to Atlanta in 2007,…

  • Platform isolation overview

    Overview LithiumPanel utilizes a unique platform that consists of multiple security subsystems and user roles to yield optimal throughput and keep your account secure. This article will explain how account partitioning works. Filesystem Layers Every account is comprised of several layers of files. These layers are read-only and provide a…

  • Home directory location

    Overview A home directory, cited very often in our knowledgebase, is the location in which all files for a particular user are stored. A home directory is located in /home and named after the user. For example, if your username is “steve“, then a home directory for steve is /home/steve….

  • File management with multiple users

    Access control lists (ACLs) may be used in multi-user environments to allow granular joint access to file management without allowing access by all users on the account. ACLs can be established either by the owner of the file or account admin using Beacon. ACLs come in two forms, an active…

  • Server reports little free system memory

    Overview Accessing free from the terminal or Reports > Server Info within the control panel reports a small sliver of total system memory as free or available. For example, below is the output from free on a 4th generation server: total used free shared buffers cached Mem: 16540796 13011700 3529096…