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Resetting WordPress password

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Overview

On v4.5+ platforms, WordPress may be reset within the control panel.

  1. Visit Web > Web Apps
  2. Select the hostname, or if WordPress resides in a folder below the hostname, e.g. example.com/wordpress, then click the dropdown indicator > Edit Subdir
  3. If the location is not known to contain WordPress, click Detect first to detect the application as WordPress. If the location is known to contain WordPress, select Change Admin Password.

    Resetting a WP password. First select Detect, then Change Admin Password

    Resetting a WP password. First select Detect, then Change Admin Password

  4. Enter a new password.
  5. Click action button Change Password to confirm changes.
  6. Once changed, the admin username will be included in the postback response.
    Success message following a password reset, including the username of the WP install.

    Success message following a password reset, including the username of the WP install.

     

Updated on July 8, 2019

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